Aim & Objectives
Being able to clearly and concisely articulate your thoughts even when under pressure is a skill that is useful across all forms of communication. It enables you to communicate confidently and convincingly whether that be in a relaxed one-on-one setting or in a large formal group meeting.
This course is designed to help you understand why being asked questions can cloud your clarity when communicating. It also aims to improve your ability to gather your thoughts and communicate them quickly and clearly when under pressure.
Who should attend?
Anyone looking to develop techniques for articulating their thoughts clearly and confidently without delay in any given situation.
Benefits of attending the course
Tony is an expert on management, policy, regulation and strategy issues and has used this expertise working as a training consultant since he left the UK Civil Service in 2010. His government leadership roles included Head of Strategy and Communications for the Joint Trade Policy Unit (a combined Department for International Development / Department for Business team) and Deputy Director of the internal training team at the Department for Business.
Since Tony became a freelance training consultant he has trained people in policy making best practice and better regulation across the UK and overseas (including Bermuda, British Virgin Islands, Dubai, Guernsey, Ireland, Kenya, Malta and South Africa). His in-depth training has enabled many organisations to improve their policies and strategies. Tony also facilitates training on leadership and management e.g. he delivers training on coaching skills for managers in the UK and has provided it for people in Dubai. Other subjects that Tony covers include confidence and impact, economics, feedback skills, handling difficult people, speechwriting, strategic management, time management and unlocking potential. Tony has a Masters degree in organisation development and holds qualifications in coaching (Certificate in Executive Coaching), training (CIPD Certificate in Training Practice), project management (PRINCE 2 Foundation and Practitioner) and Neuro-Linguistic Programming.
09:30 Coffee and Registration
09:45 Introduction Approach and Structure of the Course
10.00 Decision-Making, Evidence and Emotions
10.45 The Causes of Pressure
11.15 Coffee Break
11.30 Group Exercise
13.45 Managing Pressure
14.30 Responding to Questions and Challenges
15.15 Tea Break
15.30 Final Exercise
16.00 Action Planning and Evaluation
16.30 Course Close