Aim & Objectives
The skills used by effective negotiators can empower anyone and everyone in a wide range of contexts ranging from dealing with challenging people, negotiating workloads and deadlines, influencing policy, and closing a sale. Negotiation skills are not just for specialist negotiators in formal negotiation scenarios. This one-day course will help you gain the self-awareness, confidence and skills to empower yourself and others through effective negotiation. You will be better able to achieve what you want without harming your relationships with others. The highly interactive day focuses on how to apply the key skills used by effective negotiators across all the situations you are likely to encounter in the workplace.
Benefits of attending the course
As a result of attending this event you will:
Tony is an expert on management, policy, regulation and strategy issues and has used this expertise working as a training consultant since he left the UK Civil Service in 2010. His government leadership roles included Head of Strategy and Communications for the Joint Trade Policy Unit (a combined Department for International Development / Department for Business team) and Deputy Director of the internal training team at the Department for Business.
Since Tony became a freelance training consultant he has trained people in policy making best practice and better regulation across the UK and overseas (including Bermuda, British Virgin Islands, Dubai, Guernsey, Ireland, Kenya, Malta and South Africa). His in-depth training has enabled many organisations to improve their policies and strategies. Tony also facilitates training on leadership and management e.g. he delivers training on coaching skills for managers in the UK and has provided it for people in Dubai. Other subjects that Tony covers include confidence and impact, economics, feedback skills, handling difficult people, speechwriting, strategic management, time management and unlocking potential. Tony has a Masters degree in organisation development and holds qualifications in coaching (Certificate in Executive Coaching), training (CIPD Certificate in Training Practice), project management (PRINCE 2 Foundation and Practitioner) and Neuro-Linguistic Programming.
09.30 Introductions and Outline of Day
09.45 The Different Contexts of Negotiation
10.45 Coffee Break
11.00 The Soft Skills of Negotiation
12.00 Steps in Negotiation
13.45 Tips and Tools for Excellent Negotiators
14.45 Coffee Break
15.00 Main Exercise
16.30 Final Questions
16.45 Close of Day